Tenant Information & Help

This website provides help and information regarding various elements of your tenancy.

From what to do in an emergency, to typical maintenance questions.

Jon & Abi provide most property management, and work 'normal' office hours:

  • Monday to Friday 9am to 5.30pm
  • Saturday & Sunday - closed
  • Bank Holidays - closed

Recent Posts

14 January 2023
What To Do In An Emergency?
An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example: Severe leaks If you smell […]
14 January 2023
What To Do If The Electricity Goes Off
LOSS OF ELECTRICAL POWER CHECKLIST: Firstly – look outside – are the street lights on?  Do your neighbours’ houses have light? No – this is likely […]
14 January 2023
When is it OK to contact us out of hours?
WHAT JUSTIFIES AN EMERGENCY AND THE OUT OF HOURS REPORTING OF FAULTS/PROBLEMS? In the tenancy agreement, you will note that as part of the ‘tenant’s obligations’ […]